- Email us at firstname.lastname@example.org and request a return label (please tell us which item(s) you are wishing to return).
- Send the item back within 14 days for money back on returns. Any items shipped back over the 14 day approval, will be shipped back to you at your cost.
- Use your prepaid returned label and $5 will be deducted from your return to cover shipping.
Simply place a new order online and then initiate a return using the steps above.
Remember the following for a successful return
- All return packages must be shipped out within 14 days for money back.
- All returned items must be unworn, unwashed merchandise with the tags attached.
- All returns must include the Order Number that you received.
- Returns are processed within 5-7 business days of package receipt.
- Refunds can only be issued to your original payment method.
- Shipping is non-refundable, except in cases where we have made a shipping error.
The following items are non-refundable.
- Returns received after 14 days of the original order receipt date.
- Sale and promotional items.
- Returns received in damaged or worn condition.
- Intimates including shapewear, bras, undies, tights, socks, final sale items.
- Free gifts.
- Giftables and accessories such as mugs, keychains, hats and jewelry.